We are looking for a well-rounded technical writer to join our large, Seattle-based tech client’s product operations team, which is committed to investing time into support deflection by building better content strategy and a better content/documentation experience to reduce support calls. In this role, you will work closely with program managers on the team to execute on customer and partner documentation.
If you are the right fit, you love looking at content strategically and through a long-term lens to drive higher volume and lasting engagement. You have experience working with technical stakeholders and ultimately organizing, writing, editing, and maintaining operating and maintenance instructions and appendices, all while maintaining conciseness, style, and correct terminology.
This is a longer term, remote, 6-month contract engagement with likely extension up to 18 months. We will only be able to respond to applicants who meet the basic qualifications for this role. We offer a strong benefits package for full-time employees, including insurance coverage, paid time off, sick leave, wellness days, and access to ongoing learning resources. Please see steyer.net/benefits for more information about eligibility and offerings.
Pay rate range, depending on experience level: 35-40/hr. W2.
Required:
Steyer Content provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics.
If you are the right fit, you love looking at content strategically and through a long-term lens to drive higher volume and lasting engagement. You have experience working with technical stakeholders and ultimately organizing, writing, editing, and maintaining operating and maintenance instructions and appendices, all while maintaining conciseness, style, and correct terminology.
This is a longer term, remote, 6-month contract engagement with likely extension up to 18 months. We will only be able to respond to applicants who meet the basic qualifications for this role. We offer a strong benefits package for full-time employees, including insurance coverage, paid time off, sick leave, wellness days, and access to ongoing learning resources. Please see steyer.net/benefits for more information about eligibility and offerings.
Pay rate range, depending on experience level: 35-40/hr. W2.
Required:
- 2-4 years enterprise-level technical writing experience
- Experience in in creating documentation for a technical audience
- Excellent writing, editing, and communication skills
- Critical thinking and problem-solving skills
Steyer Content provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics.