Usability Researcher

August 24, 2023

Steyer Content is a full-service content agency that uses world-class writing, video, code, and design to create transformative experiences that build trust and grow revenue for our clients. We plan, create, and optimize business content that works for today.

We are looking for a usability researcher to join one of our large, Redmond-based tech client’s teams. In this role, you will drive research and UX practices that ensure diversity, equity and inclusion in our product making decisions. You will build and execute research plans and activities that provide broad market views and deep customer insights needed to inform the product making process. You will conduct research on your own and with other researchers using both qualitative and quantitative methods, while identifying gaps and customer pain points.

If you are the right fit, you have a strong sense of empathy for users while balancing the vision and constraints of stakeholders. You thrive in a fast-paced environment that requires independent time management, task prioritization, and flexibility.? ?

This is a remote, full-time, 3-month contract with strong possibility of extension. We'll only be able to respond to applicants who meet the basic qualifications for this role. We offer a strong benefits package for full-time employees, including insurance coverage, paid time off, sick leave, wellness days, and access to ongoing learning resources: for more information about eligibility and offerings.

* 6+ years of hands-on research and/or product planning experience, with demonstrated skill in collecting and analyzing human behavioral data
* 6+ years experience with Userscout and Respondent.IO
* Experience building relationships with peers and stakeholders
* An advanced degree in HCI (human-computer interaction), market research, human factors, psychology, or a related field with a strong emphasis on research techniques and understanding humans

Pay rate range, depending on experience level: $65-70/hr. W2.

Steyer Content provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics.