Editing On Demand for Human- and AI-Generated Content

2018-Current, Global Cloud Services Provider

“An AI writing tool that gives you 95% of what you want might be considered a win by some — but when you’re publishing under this brand, 95% isn’t good enough. You need 100%. That’s what our team delivers.”Alex Bernson, Steyer Content PM

AWS Editing Full Workflow

Chart: The rise of AI-generated content has increased Steyer editing time by over 25%, so we’ve ensured our editing services are supported with automated infrastructure to streamline as much as possible. Here’s a glimpse of our overlapping automated workflows supporting high volume without compromising on quality.

Steyer’s technical editors have worked with the public-facing blog channels of this global enterprise cloud services provider since 2018, snapping content to official style guides and checking for content effectiveness and accuracy. As generative AI became a regular tool in content creation at the cloud services company, the complexity of technical blog submissions to our editing service increased rapidly—often with structural issues, clear AI tells, tone inconsistencies, and unclear audience targeting for us to address.

Our client needed a fast, expert editorial process that could scale with demand while ensuring quality didn’t slip below the high standards of the brand.

Steyer’s editorial team stepped in to meet this moment: maintaining brand alignment, delivering precise content at twice the industry standard speed, and delivering feedback to help client authors improve with every draft. Our human editors are catching errors, safeguarding reputation, managing operational workflows, and shaping the future of AI-supported content.

Steyer helps our clients drive business results with trusted content.

Read more about our approach on this project:

Editorial discernment at scale for a global enterprise tech company with hundreds of authors and sky-high standards

We pair editorial speed with human insight, using data-informed systems and cross-functional expertise to help our client scale content without compromising quality.

  • Review dozens of AI-assisted posts daily, maintaining 100% editorial accuracy across high-volume, fast-turnaround workstreams.
  • Maintain an internal knowledge base to track common AI-generated issues—informing editor training, client support, and 3x year-over-year escalation response in support of more informed client authorship during AI adoption.
  • Use customized automated workflows to manage editor assignments, monitor throughput, and identify areas for strategic intervention.
  • Deliver feedback that works for both humans and large language models, improving content quality and author education at scale.
  • Provide client stakeholders with visibility, accountability, and trusted editorial judgement as they navigate the evolving content landscape.

Our editing services are available by project or by subscription for rigorous, informed, and gracious content review on demand. Thought leadership, technical documentation, one-pagers, video scripts, and more are right in our wheelhouse–and have been since our founding in 1995.

Our consultants bring a wide variety of technical and creative skill sets to client projects. Connect with us to discover how we build specialized teams to support partner objectives.

It's easy to get started.

We’d love to hear from you about how we can help! Please use our form to get in touch, or email us directly at clients@steyer.net.

Thank you. We will be in touch soon!

There was an error with the form. Please check and try again.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

More of our work