For our part, we:
- Provided two content writers to review and refresh two-plus years of articles and posts. These consultants validated process steps and standardized user-facing content
- Aligned closely with a variety of teams, including product groups, legal and compliance, knowledge management, content designers, engineers, and project managers. Ensured accuracy and consistency across support content
- Developed efficiencies, such as an intake form to accelerate project kickoff times and add traceability
- Created new content to fill gaps and support new product features and launches. This included articles for Robinhood Wallet, Robinhood Retirement, and Pay and Request
We can work in a variety of ways to create impact, either through staff augmentation or managed work. Reach out today to find out how our content professionals can take on your outstanding projects.