Internal Research Video Documentation


Microsoft: Video-as-a-Service, 2014-present

Our video producers partner with Microsoft researchers to capture user experience “in the wild”

Our deliverable: Short, documentary-style movies with actionable insights

Timeline: Final cuts due one week (+/-) after each research session

  • High-skill team of visual storytellers engaged end-to-end, from planning to production
  • Focus is on capturing actual discoveries, even when insights are unexpected or unfavorable
  • Able to scale to accommodate an uneven, unpredictable workflow
  • Strong project infrastructure includes scheduling and coordination system, training, and centralized troubleshooting
  • 125+ user research projects produced over the last 3 years