For our part, we: 

  • Provided two content writers to review and refresh two-plus years of articles and posts. These consultants validated process steps and standardized user-facing content 
  • Aligned closely with a variety of teams, including product groups, legal and compliance, knowledge management, content designers, engineers, and project managers. Ensured accuracy and consistency across support content 
  • Developed efficiencies, such as an intake form to accelerate project kickoff times and add traceability 
  • Created new content to fill gaps and support new product features and launches. This included articles for Robinhood Wallet, Robinhood Retirement, and Pay and Request 

We can work in a variety of ways to create impact, either through staff augmentation or managed work. Reach out today to find out how our content professionals can take on your outstanding projects. 

We'd love to hear from you!

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