For our part, we: 

  • Provided two content writers to review and refresh two-plus years of articles and posts. These consultants validated process steps and standardized user-facing content 
  • Aligned closely with a variety of teams, including product groups, legal and compliance, knowledge management, content designers, engineers, and project managers. Ensured accuracy and consistency across support content 
  • Developed efficiencies, such as an intake form to accelerate project kickoff times and add traceability 
  • Created new content to fill gaps and support new product features and launches. This included articles for Robinhood Wallet, Robinhood Retirement, and Pay and Request 

We can work in a variety of ways to create impact, either through staff augmentation or managed work. Reach out today to find out how our content professionals can take on your outstanding projects.